The welcoming and friendly atmosphere of front desk man Mr. Buğra was very nice as we were on the road for most of the day.. nice location, sweet fresh smell in the lobby and corridors clean bathroom .. speed of the internet
Mona
settembre 2024
The overall experience was really good. We enjoyed the ambient of the facility. The room was clean and comfortable. We particularly liked the bathroom with it's hamam like design and the seat in the shower. The breakfast was excellent with variety of choices. Everything we tasted was really delicious and freshly prepared.
Nedim
gennaio 2025
Did not have breakfast so cannot tell. I had dinner and lunch twice at the Rooftop Restaurant and I must say the service was ok but the food was just average (also options very limited). I like the staff service - very friendly and responsive. With the exception of the Restaurant, everything else was on point - excellent.
Francis
marzo 2024
The rooms are nice and big (with a previous stay the room smell like 'smoking' this time it smelled fresh). They are cleam and comfortable. Nice porter, Valet parking if desired. Lot of parking space.
Jeroen
marzo 2024
We arrived a few days after the earthquake. The hotel was accommodating huge amount of people. This did not interrupt the kindness of staff and we had a very easily booked in. Our Wi-Fi was poor due to the amount of people at the hotel but the hotel got us and a mobile modem so we have loads. Beds were very comfy and the shower was absolutely divine. The room was very clean. This would definitely be a hotel I would stay in again.
Mary
febbraio 2023
The hotel is in a great location with an amazing sea view. The staff, especially Tarik Tamtürk was incredibly helpful, patient and knowledgeable. The room was big, comfortable, the a/c is great and quiet. The shower/bathroom is also really great.
Huba
settembre 2023
The personnel was so nice and friendly, specially the ladies. The room was a good size, decoration was according to our expectations. The top restaurant was very good, breakfast also good. Nice view of the sea
Maria
settembre 2023
Loved that I could see everyone was treated with the same respect, walking in I saw people with designer clothes whilst I stood there with messy hair, top and bottoms and quite frankly looked rough after surgery, not one staff made me feel out of place. Alot of the staff spoke excellent English and were always happy to help.
Ian
gennaio 2023
We had a beautiful time at Divan Mersin. The rooms and the view were amazing, we also really enjoyed the spa and the friendly stuff there. The service was just perfect, special thanks to Catalina who made us feel very welcomed. She was able to help us at any time and made our stay even better!
Stefan
marzo 2024
the best hotel in Mersin. I book regular room but they upgrade me to sea view room for free. it become like my home in Mersin and whenever I book they always make sure that they go beyond my room expectation. The hotel manager become my friend and he ensure always that my stay is comfortable. thank you Divan for the amazing service and hospitality.
Badr
maggio 2023